Terms of Service

1. Acceptance

By installing or using Safety Label (the "app"), you agree to these Terms of Service. If you do not agree, do not install or use the app. You must be authorized to act on behalf of the Shopify store on which you install it.

2. The service

Safety Label audits your products against the EU General Product Safety Regulation (GPSR) required fields, helps you fill any that are missing, and displays that data on your storefront. It operates at Protected Customer Data Level 0 and does not read your orders or customers. See our Privacy Policy for how data is handled.

3. Not legal advice; no guarantee of compliance

4. Your content & approvals

• You retain all rights to your product content and any safety data you publish.
• AI-generated values are a draft; you choose whether to save them, and you are responsible for their accuracy and legality once published.
• Safety data is written only after your action and is reversible; you may undo it at any time.

5. Acceptable use

You agree not to misuse the app: no attempts to reverse-engineer, disrupt, or overload the service; no use to publish unlawful, infringing, or deceptive content; and no use in violation of Shopify's terms or applicable law.

6. Billing

Paid plans are billed through Shopify's managed billing according to the plan and interval you select. Fees are charged via your Shopify invoice. You can change or cancel your plan from within the app; charges already incurred are non-refundable except where required by law.

7. Third-party services

The app relies on Shopify and on Anthropic (for AI auto-fill). Your use of those services may be subject to their own terms. We are not responsible for third-party outages or changes.

8. Warranty disclaimer

The app is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, Safety Label and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the app. Our total liability for any claim is limited to the fees you paid for the app in the three months preceding the claim.

10. Termination

You may stop using the app and uninstall it at any time. On uninstall we remove your data as described in the Privacy Policy. We may suspend or terminate access for violation of these terms or as required by Shopify or law.

11. Changes to these terms

We may update these terms from time to time. Material changes will be reflected by an updated "Last updated" date on this page. Continued use after changes constitutes acceptance.

12. Contact & support

Questions about these terms or need help? Email us at carcucatalin@gmail.com. We aim to respond within a few business days.